Snow Services Expert services drive exceptional results
Our experienced Services team provides technical, licensing and business consulting resources to guide customers and partners at every stage of their journey. We’ve honed our approach for over 25 years to help you get the most value from your Snow investment.
Our Approach
We gain an understanding
of your challenges, requirements
and starting position.
We provide strategic
focus and industry
expertise to execute
measurable outcomes.
We imagine possibilities
and deliver unrivaled
insight through creativity.
We transfer knowledge, skills and confidence so you can efficiently run and operate Snow.
Snow Software was incredibly helpful and professional from the start of our engagement. They helped us through the journey of understanding our asset data and then supported us through the implementation and configuration phase of the project.
Snow Success Program
Access a comprehensive and programmatic framework of services offerings with the Snow Success Program. We provide technical and consulting expertise throughout the lifecycle to ensure you see results quickly, as well as a Customer Success Manager to help you every step of the way. We enhance this always-on support with tactical and strategic advisory workshops aimed at enabling and imparting best practices,
with your business objectives in mind.
| Features | Silver | Gold | Platinum |
|---|---|---|---|
| Planning Session | ✔ | ✔ | ✔ |
| Organizational Workshop | ✔ | ✔ | ✔ |
| Agreement & License Onboarding | ✔ | ✔ | ✔ |
| Application Optimization | ✔ | ✔ | |
| SAM Implementation | ✔ | ✔ | |
| Communications Planning | ✔ | ✔ | |
| SAM Strategy | ✔ | ||
| Risk Monitor Workshop | ✔ | ||
| Dedicated Customer Success Manager | ✔ | ✔ | ✔ |
| Quarterly Business Reviews | ✔ | ✔ | ✔ |
| Annual Product Roadmap Session | ✔ | ✔ | ✔ |
| Annual Business & Technical Health Checks | ✔ | ✔ | ✔ |